It is really quite simple
In today’s busy world, it is rare that one takes the time to express their appreciation for a job well done. On the other hand, when something goes wrong, it virtually never goes unnoticed. We have been utilizing Lansend’s services for somewhere around 2 years now, and I felt compelled to take the time to express my appreciation. From the beginning of our relationship, when I entrusted Lansend with designing and installing an entire network, to the present (whether you are performing maintenance, upgrades, or simply supplying equipment) Lansend’s Staff have demonstrated that they are knowledgeable, fair and efficient. There is no question that Lansend always has my company’s best interest in mind. Lansend’s technicians are very knowledgeable, courteous and accommodating. I look forward to continuing our relationship, and appreciate Lansend’s contributions to the success and growth of our business.
We approached Lansend late last year for help with our small office server. The IT service company that we were using at the time was basically non-responsive. After Lansend reviewed our system, they found that one of the three drives in our server had failed – a second drive failure could have been disastrous. This was quickly rectified. Lansend has since migrated our email service to Office 365 as well as upgraded our virus protection. Our server backup has also been moved to a cloud based system. All of this work was essentially done without any downtime. We truly appreciate the professionalism and service provided by the folks at Lansend.
Prior to hiring Lansend, I was constantly having operation problems, they reconfigured my system and we have been problem free ever since. Working with their people has been a great experience.
In managing a physician practice, efficiency is central to the working of our office. At Lansend, their staff created a protective server setup for all our confidential data, created multiple virtual connections while optimizing and streamlining our billing department. Lansend has the most courteous and efficient staff in providing optimal tech support. They answer any questions, no matter how ridiculous on the spot and ensure quality of service. You don’t get a run around or prompts to press “1,2 or 10”; Simply put they are there when you get stuck. From networking issues to hardware or software maintenance their support is vital to “getting things done.” . For any small to large business, I recommend Lansend to any company navigating through this new age technology. They are resourceful and committed to the business of making things work.
Over the last sixteen years Lansend has fulfilled all of our IT needs. They have been our sole source of network design, hardware and software installations, virtual private networking and security. Lansend’s expertise and exceptional service has allowed us to concentrate on our core business while providing us with the best possible IT solutions.
The absolute top tier in IT help. These guys are the best, they refuse to quit until a problem is solved, no matter how difficult is it. They follow up to assure the problem has been solved, and have no problem walking you through pain-staking setups when your network quits out. I would recommend no one else, personally or professionally for help regarding IT. They are fast, confident, friendly and extremely easy to work with. Thank you so much for the continued help!!
Just wanted to thank you and your team for the recent service call. As usual – extremely knowledgeable technically, courteous, explained all service procedures, thorough, told me what not bother with, good advice. A delight to do business with in all ways. This is why after many years you remain my service provider of choice. Sincerely, Nan
There are 4 attributes that make for a successful business…. Quality , Service Price and Delivery.
When doing business with Lansend , their price is always fair, the service is beyond anything you expect and their delivery is always prompt and no need to have endless follow up…. and I trust them.
Avesta Computer Services considers Lansend a partner that is irreplaceable in terms of their commitment, service, attention to detail and round the clock availability. Time and again they have proved their worth by providing a level of service that exceeded acceptable industry standards. During the 9/11 crisis, Lansend’s tireless efforts in disaster recovery helped us reopen for business overnight. Today, Lansend handles all our IT needs; network support, infrastructure design and maintenance.
Where have you been all these years, since you guys took over my IT department I can focus on my own business without headaches every second day, you have been a life saver. I would & will recommend you to all my friends. I hope you have great success for many years to come.. From a happy Client
Lansend has proven to be a great partner for us over the years. Their skills and expertise in solving our technical issues, in a timely fashion are second to none. Their staff also takes the time to understand the issue and provide us with a long term solution rather than a quick fix. One of the few companies in this field that still provide a personal touch along with a great level of service. Highly recommend this company.
Polyshot Corporation has used Lansend as our exclusive supplier for the development of code, complete ERP system development and web development for about 4 years now. Through this entire time over multiple projects, Lansend has continued to exceed our expectations with innovative solutions to meet our ever changing needs.
I simply cannot recommend them highly enough and welcome any inquiries about their relationship with our company at any time